Privacy Policy

BMC Roofing, Inc.
Last Updated: October 12, 2026

At BMC Roofing, Inc. ("BMC Roofing," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our team, request roofing services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect personal information when you:

  • Submit a contact form or request a free roof inspection

  • Request an estimate or schedule roofing services

  • Communicate with our team by phone, email, or text message

  • Enroll in our Roof Maintenance Program

  • Provide feedback or complete a customer survey

  • Visit or interact with our website

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Property or mailing address

  • Details about your roofing project

  • Appointment and service history

  • Communication preferences

  • Other information you voluntarily provide

Our website may also automatically collect certain technical information, including IP addresses, browser types, device information, and website usage data through cookies or analytics tools.

2. How We Use Your Information

BMC Roofing uses collected information to:

  • Respond to inquiries and provide requested information

  • Schedule inspections, estimates, and roofing services

  • Communicate about appointments and project updates

  • Provide billing and payment notifications

  • Send dispatch notifications and service reminders

  • Follow up after completed projects

  • Request customer feedback or job completion surveys

  • Administer our Roof Maintenance Program

  • Improve our website and customer experience

  • Comply with applicable legal requirements

We only use your personal information for legitimate business purposes consistent with this Privacy Policy and applicable law.

3. SMS Text Messaging & Consent

BMC Roofing may offer SMS text messaging to communicate with customers regarding their roofing services.

Messages may include:

  • Appointment confirmations and reminders

  • Billing notifications

  • Technician dispatch notifications

  • Project updates

  • Service-related communications

  • Job completion surveys

Website Opt-In

By submitting our contact form and separately signing up for texts, you consent to receive text messages from BMC Roofing, Inc. at the phone number provided, including messages sent using an automatic telephone dialing system.

Consent is not a condition of purchase.

Message and data rates may apply. Message frequency varies.

You may unsubscribe at any time by replying STOP or clicking an unsubscribe link where available. Once you opt out, no further marketing or service-related SMS messages will be sent under that consent, except messages permitted by applicable law, such as confirmation of your opt-out request.

Reply HELP for assistance or contact BMC Roofing at (505) 897-3766.

Verbal Opt-In

BMC Roofing may also collect SMS consent verbally from customers in person or over the phone when a customer initiates contact.

When a customer provides their phone number, our staff may ask whether they would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Before obtaining consent, customers will be informed that:

  • Message and data rates may apply.

  • Message frequency may vary.

  • They may reply HELP for support or additional information.

  • They may reply STOP at any time to unsubscribe.

  • Consent to receive text messages is not required to purchase services.

  • Their mobile information and SMS consent information will not be shared with third parties for marketing or promotional purposes.

Customers may decline SMS communications without affecting their ability to receive roofing services.

BMC Roofing will maintain records of SMS consent as appropriate.

4. Sharing and Disclosure of Information

BMC Roofing does not sell or rent customers' personal information.

We may share information with trusted service providers when necessary to operate our business, including website hosting providers, customer management systems, scheduling platforms, payment processors, and messaging service providers.

These providers may only use information as necessary to perform services on our behalf, subject to applicable confidentiality and privacy obligations.

Mobile information, SMS opt-in data, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and evaluate website performance.

These technologies may collect information such as:

  • Pages visited

  • Time spent on the website

  • Browser and device information

  • General geographic location

  • Website interactions

You may adjust your browser settings to manage or disable cookies. Certain website features may not function properly if cookies are disabled.

6. Third-Party Websites and Financing Providers

Our website may contain links to third-party websites, including financing providers.

When you leave the BMC Roofing website and submit information directly to a third-party provider, that provider's privacy practices and terms will apply.

We encourage customers to review the privacy policies of third-party websites before submitting personal or financial information.

BMC Roofing is not responsible for the privacy practices of independently operated third-party websites.

7. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and fulfill the purposes outlined in this Privacy Policy.

9. Your Privacy Choices

You may contact BMC Roofing to:

  • Request information about personal data we maintain

  • Request corrections to inaccurate information

  • Request deletion of personal information, subject to applicable legal and business requirements

  • Update your communication preferences

  • Withdraw consent to receive SMS messages

To opt out of text messages, reply STOP at any time.

For additional assistance, contact us at (505) 897-3766.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

BMC Roofing may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

BMC Roofing, Inc.
Albuquerque, New Mexico
Phone: (505) 897-3766
Website: https://www.bmcroofing.com/